Safe and Responsible Gaming

Responsible Gaming at 3kvib — Your protection is our priority

3kvib believes that gaming should be enjoyable and controlled. We are always committed to ensuring healthy gaming habits for every player in Bangladesh.

Why is responsible gaming important?

When online gaming goes beyond entertainment and becomes an addiction, it can have a negative impact on personal, family, and financial life. At 3kvib we want you to stay aware and in control at all times.

The core principle of responsible gaming is this — gaming is entertainment, not a source of income. If you can manage your budget, time, and emotions, gaming will always remain enjoyable.

At 3kvib we provide multiple tools and features to keep you in control — deposit limits, self-exclusion, time-out, and around-the-clock Bengali-language support.

Signs of Problem Gambling

  • Feeling the urge to keep playing in order to recover lost money
  • Neglecting family or work because of gaming
  • Wanting to place bets even while facing financial hardship
  • Being unable to stop playing, or feeling anxious and restless
  • Hiding gaming activity from family or lying about it
  • Gaming with borrowed money or by selling assets
If you notice one or more of these signs in yourself, please contact our 24/7 live chat or activate self-exclusion on your own.

Our Protection Tools — control stays in your hands

3kvib gives you several effective tools to keep you safe, and you can activate any of them yourself at any time.

Deposit Limit

You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once this limit is active, you will not be able to deposit more than the set amount, so your financial risk is automatically kept in check.

Self-Exclusion

If you feel gaming is getting out of control, use the self-exclusion option to temporarily deactivate your account for a set period — from one month up to permanently.

Time-Out Break

Take a time-out for 24 hours, 48 hours, or one week. During this period no bets or deposits can be made on your account. Taking a short break is always the smart move.

Reality Check Reminder

At regular intervals a reminder pop-up will let you know how long you have been playing and what your net result is. This helps you stay aware and make rational decisions.

Loss Limit Setting

Set a maximum loss amount — once that limit is reached, gaming will be automatically paused. This tool protects your budget and keeps you from making impulsive decisions.

24/7 Bengali Support

Our Bengali-language support team is always ready for any concern or question. Write to us in live chat or email [email protected] — we are here for you.

21+ Age Limit — Strictly enforced

Registration and gaming on 3kvib is permitted only for those aged 21 and above. We ensure through our verification process that no underage person can access our platform.

Our advice to parents to keep minors away from gaming: use password protection on your device and do not reveal your login details in front of your children.

Account Security

Never share your login details with anyone. The account is for your personal use only — family members or friends may not use your account.

Minor Protection

If there are children or teenagers at home, always log out after a gaming session and keep parental controls active on your device.

Report

If you suspect an underage person is using 3kvib, please let us know at [email protected] — we will act quickly.

Golden tips for healthy gaming

  • Set your own budget before you start gaming — only bet money that, if lost, will not affect your daily life.
  • Never play to recover lost money — chasing losses is a key sign of problem gambling.
  • Do not play for long stretches without a break — rest every hour, drink some water, and spend time with your family.
  • Avoid gaming when you are emotionally charged — after anger, frustration, or alcohol consumption.
  • Do not treat gaming as your only form of entertainment — give time to other hobbies and activities in your life.
  • Never game by taking on debt, breaking into savings, or leaving essential bills unpaid.
  • If family or friends express concern about your gaming, take it seriously.

How to get help?

If you or someone close to you seems to be struggling with a gaming problem, do not try to face it alone. The 3kvib support team will help you take the right steps.

01

Contact us via live chat

Speak directly with a support specialist on 3kvib's 24/7 Bengali live chat. Your identity will be kept completely confidential.

02

Activate self-exclusion

Activate self-exclusion or a time-out directly from your account settings. It takes effect immediately and keeps your decision protected.

03

Send us details by email

Write to [email protected]. Our team will respond within 24 hours with a personalised support plan.

21+ Age Verified
24/7 Bengali Support
SSL Encryption Protection
৳300 Minimum Deposit

Transaction limits and rules

Financial control is the foundation of responsible gaming. Learn about 3kvib's transaction policy below.

Minimum Deposit

The minimum deposit across all payment methods at 3kvib is ৳300. This limit applies to bKash, Nagad, and Rocket. Play within your means and do not exceed your budget.

Payment Methods

3kvib supports only Bangladesh's popular mobile banking methods: bKash, Nagad, and Rocket. Every transaction is secured with SSL encryption.

Questions and answers about responsible gaming

Find answers to common questions about responsible gaming.

After logging in to your account, go to the "Account Settings" or "Responsible Gaming" section. Select your self-exclusion period — one month, six months, or permanent. It takes effect immediately. If you cannot find the setting, contact our 24/7 live chat and we will assist you right away.

Yes, but if you lower your limit it takes effect immediately. To increase a limit, you must wait through a set cooling-off period — this is in place to protect you from impulsive decisions.

A time-out is a short-term break — usually 24 hours to seven days. During this period no account activity is possible. Self-exclusion is longer-term and stricter — it applies for one month or more. During self-exclusion you will not receive bonus offers either.

No. 3kvib strictly enforces a 21+ age limit. Anyone aged 18, 19, or 20 cannot use this platform. Age is verified at registration and additional identity verification may be requested in cases of doubt.

First, speak with them calmly and share your concerns. Inform the 3kvib support team about the account in question — we will help take the necessary steps. Send full details by email to [email protected].

No new gaming is possible during self-exclusion. However, for funds already in your account before the exclusion was activated, please contact our support team — we will assist you in line with our policy.

Enjoy safely,
play responsibly

3kvib is your entertainment companion — but your wellbeing and safety come first. Browse games, learn about us, or speak directly with support.

If you need help, contact us right now via live chat or email [email protected].